Intercontinental Marseille Hôtel Dieu, an IHG Hotel
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Fast facts
Check in from | 16:00 |
|---|---|
Check out by | 11:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
More about Intercontinental Marseille Hôtel Dieu, an IHG Hotel
Intercontinental Marseille Hôtel Dieu, an IHG Hotel
InterContinental Marseille - Hotel Dieu is set in a superb 18th century building in the historic quarter of Marseille, 350 metres from the Old Port. WiFi access is available.
Ratings and reviews
Traveller reviews
FR
Comment: 28 Feb 2025
My restaurant experience, the windows
Beautiful terrace Services Impeccable. I recommend Mohamed as a waiter who is really perfect.
Attentive, smiling, available and full of beautiful advice. This is quite rare nowadays because usually we are shipped and not considered.
Hotel response
Comment: 3 March
Merci beaucoup pour votre magnifique retour ! Nous sommes ravis que vous ayez apprécié notre cuisine méditerranéenne et que la formule tout compris, ainsi que notre terrasse, aient contribué à rendre votre expérience agréable.
Un grand merci pour vos compliments à Mohamed, qui sera très heureux de savoir que son service attentionné et souriant a fait la différence pour vous. Nous attachons une grande importance à offrir un service personnalisé, et c’est un plaisir de savoir que cela a été apprécié.
Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt !
Cordialement,
Comment: 23 Feb 2025
Weekend in Marseille in a historic monument
Staff welcoming very friendly valet parking
Warm bar
Bathroom quality bedding correct for a 5 star without more
Too bad that the spa and swimming pool is only on reservation so inaccessible
Have taken advantage of the good value for money getaway formula
Hotel response
Comment: 26 February
Merci beaucoup pour votre retour positif et vos remarques détaillées. Nous sommes ravis que vous ayez apprécié le confort de notre chambre, la qualité de notre literie, ainsi que l'accueil chaleureux de notre équipe et du service voiturier. Nous nous efforçons de fournir à nos clients une expérience de qualité et votre satisfaction est notre priorité.
Nous regrettons que l'accès au spa et à la piscine ait été un inconvénient pour vous. Ces espaces sont effectivement sur réservation pour garantir une expérience plus intime et relaxante notamment pendant la période des vacances scolaire, mais nous comprenons que cela puisse être frustrant et nous vous présentons nos excuses.
Nous sommes heureux que vous ayez pu profiter de notre formule escapade et que vous ayez trouvé un bon rapport qualité-prix.
Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt !
Cordialement
Comment: 7 Mar 2025
Stayed in: Mar 2025
US
Comment: 15 Feb 2025
overall would recommend
Positives:
1. Beautiful hotel, wonderful staff and spacious room
2. Bathroom is huge with a separate toilet area
3. Nice coffee pod machine in the room
4. Wonderful views of the port
5. Excellent breakfast buffet
6. Gym is huge- squat rack, cardio machines, free weights and wasn't crowded
7. Great location near the port
Negatives:
1. Water was lukewarm in the shower- we told the front desk but it wasn't ever fixed
2. Water pressure in the shower was just okay
3. Unable to adjust the thermostat
Hotel is located on a small hill so people with mobility issues may have trouble.
Hotel response
Comment: 17 February
Thank you for taking the time to share your thoughts following your stay at the InterContinental Marseille - Hotel Dieu.
I am delighted to read that you enjoyed your experience with us, especially thanks to the location and the charm of the hotel, the breathtaking view from the terrace, the space of rooms, as well as the quality of gym facilities and breakfast buffet.
It is also a real pleasure to read your feedback concerning our staff. Please be assured that I will share your feedback with the wider team. Your satisfaction is our pride.
However, I have taken note of your relevant remarks regarding the pressure and the temperature of water in the shower, as well as the difficulties of adjusting the thermostat. I immediately shared your feedback with our Technical Manager who joins me in deeply apologizing for the inconvenience you encountered. Please note that we are implementing the necessary procedures and trainings in order to overcome the problems you encountered and make sure that it will not happen again in the future.
We review our services on a regular basis, and it is therefore essential for us to take into account the thoughts and opinions of our valued guests as you are.
We hope to have the pleasure of welcoming you again at the InterContinental Marseille - Hotel Dieu during your next stay in Marseille.
Best regards,
Comment: 22 Jan 2025
Stayed in: Jan 2025
Top location and views
The hotel itself is stunning, blending modern luxury with historic charm. My room was impeccably clean, well-appointed, and offered beautiful views of the city. The on-site amenities, including the spa and dining options, were top-notch.
I highly recommend this hotel for anyone visiting Marseille. Whether for business or leisure, the InterContinental’s excellent service and inviting atmosphere make it a perfect choice. I look forward to returning!
Hotel response
Comment: 23 January
Thank you for taking the time to share your thoughts following your stay at the InterContinental Marseille - Hotel Dieu.
I rejoice to read such a nice feedback. It is a real pleasure that you enjoyed your experience, notably thanks to the charm of the hotel and its breathtaking view of the Harbour, hotel's amenities, as well as the cleanliness of your room.
I am also delighted to read your kind words concerning our staff. Please be assured that I will share your feedback with the wider team. Your satisfaction is our pride.
We hope to have the pleasure of welcoming you back during your next stay in Marseille.
Best regards,
Exceptional location
1 Pl. Daviel, 2nd arrondissement of Marseille, Marseille, 13002, France|0.63 km from Old Port of Marseille
10 things to dowithin 0.43 km
Transportationwithin 0.93 km
Airportwithin 20.02 km
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Children are welcome at this hotel.
2 years old and under
Children can use extra beds for free.
17 years old and under
Children can use extra beds for free.
18 years old and over
Children can use extra beds for an additional charge of EUR 100.0.
Pets allowed with extra charge.
Breakfast available.
Breakfast times
07:00 - 10:30 from Monday to Sunday.
Breakfast price
HK$295 (≈EUR 35.0)/person
Breakfast options
Chinese breakfast, American breakfast, Asian breakfast, Continental breakfast, Gluten Free breakfast, Vegetarian breakfast.
Breakfast menu
Buffet.
Please inform InterContinental Marseille - Hotel Dieu by IHG in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that spa access for hotel guests is available for an extra cost of EUR 19 per person per day.
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