Hotel Zum Halbmond
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Fast facts
Check in from | 01:00 |
|---|---|
Check out by | 11:30 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
Wi-Fi
Parking
Airport shuttle
Non-smoking
Pets allowed
Television
More about Hotel Zum Halbmond
Hotel Zum Halbmond
Boasting a garden, terrace and views of river, Hotel Zum Halbmond is situated in Lauenburg, 21 km from Monastery Luene & Textile Museum.
Ratings and reviews
Cleanliness4.0
Location4.0
Service3.8
Rooms4.3
Value4.5
Sleep quality4.0
Traveller reviews
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Couple
Comment: 18 Oct 2024
Stayed in: Oct 2024
Nice short break
You get scared when you drive towards the building - construction site !
But inside everything is very nice. Nice renovated rooms, small but fine bathroom.
And the terraces in front of the rooms with super views of the Elbe landscape.
We certainly felt very comfortable in the 2 nights. But you have to walk a few meters if you want to get something to eat.
Lüneburg is also recommended for a day.
But inside everything is very nice. Nice renovated rooms, small but fine bathroom.
And the terraces in front of the rooms with super views of the Elbe landscape.
We certainly felt very comfortable in the 2 nights. But you have to walk a few meters if you want to get something to eat.
Lüneburg is also recommended for a day.
Comment: 9 Aug 2024
Stayed in: Aug 2024
Our recent stay at Hotel zum Halbmond was a disappointment from the moment we walked through the door. Despite confirming twice that dogs were welcome—both over the phone and as advertised on their website—we were met with immediate hostility upon arrival. The staff member’s first words were, “I can’t have this dog here,” followed by a lengthy lecture on all the potential problems our dog might cause. It was clear that our dog was not as welcome as we had been led to believe.
When we suggested canceling our stay and receiving a refund, the staff member hesitated, clearly more concerned about losing our payment than providing good service. Reluctantly, he showed us to our room, continuing to complain and reiterate his earlier concerns. His attitude was anything but welcoming, and it was clear that hospitality was not his strong suit.
To make matters worse, the hotel itself was far from what we expected. The entrance area looked like a construction site, messy and uninviting—nothing like the images shown on their website. We quickly decided that this was not a place we wanted to spend even one night.
Thankfully, Hotel.com website was quick to assist us in securing a refund, and we left without further issue. Unfortunately, we cannot recommend Hotel zum Halbmond to anyone, especially those traveling with pets. Our advice to the hotel: improve your communication, learn what hospitality really means, and perhaps clean up the place a bit while you’re at it.
When we suggested canceling our stay and receiving a refund, the staff member hesitated, clearly more concerned about losing our payment than providing good service. Reluctantly, he showed us to our room, continuing to complain and reiterate his earlier concerns. His attitude was anything but welcoming, and it was clear that hospitality was not his strong suit.
To make matters worse, the hotel itself was far from what we expected. The entrance area looked like a construction site, messy and uninviting—nothing like the images shown on their website. We quickly decided that this was not a place we wanted to spend even one night.
Thankfully, Hotel.com website was quick to assist us in securing a refund, and we left without further issue. Unfortunately, we cannot recommend Hotel zum Halbmond to anyone, especially those traveling with pets. Our advice to the hotel: improve your communication, learn what hospitality really means, and perhaps clean up the place a bit while you’re at it.
Comment: 31 Jul 2024
Stayed in: Jul 2024
This is a nice hotel in a quiet town outside of Hamburg. The hotel has a nice location overlooking a river and has a great rooftop terrace that is really beautifully decorated. The staff is sweet and polite, nothing to put a finger on. The price the same level as other larger hotels and therefore you should expect similar quality and accommodation. Unfortunately the rooms are small even though they’re nice. The breakfast is really disappointing for a hotel even though it’s in the cheaper end for a breakfast. And bicycles were parked in the foyer. I believe they were still renovating the hotel when we were there but you just would not expect things like this from a hotel in that price range. We payed around EUR 150 for a night plus breakfast. I would stay in the hotel again, it’s not bad at all. But unless the breakfast is improved and the room I get is slightly bigger I would not be willing to pay this price.
Comment: 20 Sep 2023
Stayed in: Sep 2023
Friendly hotel, nice breakfast with eggs, cheese etc. and wonderful balcony with incredible view the Elbe. Thanks for a wonderful stay.
Comment: 23 Oct 2024
Stayed in: Oct 2024
Sollte ich wieder in der Gegend sein, werde ich dieses wirklich schöne Hotel mit fantastischen Ausblick wieder buchen
Very good location
Halbmond 30, Lauenburg, 21481, Germany|0.95 km from Alter Leineweber Lauenburg Baudenkmal
Check in and check out
Check in from:
01:00
Check out before:
11:30
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast available
Breakfast menu
From the menu
Breakfast price
Please contact hotel for price information
Please inform Appartamenti Casavacanzepejo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. This property will not accommodate hen, stag or similar parties. You can bring your own bed linen and towels or rent them on site at EUR 10 per person per stay. Managed by a private host
Hotel Zum Halbmond: FAQs
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