NH Collection Palacio de Burgos

Children are welcome at this hotel.

Pets allowed with extra charge.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. - The name on the credit card used for the booking should correspond to the guest staying at the property. - Pets should not be left alone in the room - Pets are not allowed in the common food and beverage areas of the hotel - The use of a dog leash is mandatory in the common areas of the hotel - Any damage caused by the animal will be the responsibility of the owner and a charge will be made to the credit card for the replacement of the damaged object - In case of noise or inconvenience caused by the pet, the hotel reserves the right to cancel the stay of the client and the pet - The pet should not use the bathroom or the showers in the rooms - It is not allowed to use towels or sheets to clean the animal - The rules referring to the spaces in which the access of pets is not allowed, do not apply to the case of guide dogs - Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, maximum weight 25 kg. A charge of EUR 35 per night will be applied (maximum 2 pets per room). Guide dogs are free of charge.

Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.