Sofitel Dubai Downtown
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All taxes and fees included
Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Sofitel Dubai Downtown
Sofitel Dubai Downtown
Located in the heart of Downtown Dubai, a stone's throw away from Dubai Mall and 10 minutes from Burj Khalifa, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free. ..
Ratings and reviews
Traveller reviews
Comment: 13 Mar 2025
Excellent location and service
Hotel response
Comment: 14 March
Thank you for your wonderful review and for highlighting the excellent location, breathtaking Burj Khalifa views, and our relaxing pool.
We are especially delighted to hear that Robert made your stay truly special and memorable.
Your kind words will certainly be shared with him and the entire team.
It is also fantastic to know that you enjoyed our spa experience—our team takes great pride in ensuring our guests have a rejuvenating and indulgent stay.
We look forward to welcoming you back for another exceptional experience in the heart of Dubai.
Warm regards,
Lusine Iskandaryan
Guest Experience Manager
Sofitel Dubai Downtown
Comment: 24 Feb 2025
Excellent and friendly staff
Hotel response
Comment: 25 February
Thank you for your wonderful review. We are delighted to hear that you had an excellent stay and enjoyed our hotel's cleanliness, location, and facilities. It is especially heartwarming to know that Sukruth and Anil made a positive impression with their helpful and friendly service—I will be sure to pass on your kind words to them.
We look forward to welcoming you back for another exceptional experience at Sofitel Dubai Downtown.
Warm regards,
Lusine Iskandaryan
Guest Experience Manager
Sofitel Dubai Downtown
BE
Comment: 31 Oct 2024
Stayed in: Oct 2024
Neighbour with Burj Khalifa
Impeccable cleaning service from Nadeem and Sijan as well as Ayechan.
Special thanks to Jessica who helped me discover the mangosteen fruit!
Hotel response
Comment: 31 October
Thank you for your wonderful feedback.
We are thrilled that our location, ambiance, and touch of French elegance made for a memorable stay.
It's great to hear that Nadeem, Sijan, and Ayechan contributed to keeping your room impeccably clean, and Jessica was able to introduce you to the delights of mangosteen.
We will be sure to pass along your kind words to the team.
We look forward to welcoming you back for more memorable experiences by the Burj Khalifa.
Warm regards,
Lusine Iskandaryan
Guest Experience Manager
Sofitel Dubai Downtown
Comment: 16 Oct 2024
Excellent hotel, one of the best I’ve stayed in for work.
Hotel response
Comment: 18 October
Thank you so much for your wonderful review.
We are thrilled to hear that you had such a positive experience during your 9-night stay.
We are glad to know that you enjoyed the club access and the complimentary drinks and snacks.
We will be sure to pass along your kind words to Jessica, Shahid, and the rest of the team at L’Apero; they will be delighted to hear that their efforts made a difference.
Thank you for the recommendation, and we look forward to welcoming you back on your next visit.
Warm regards,
Lusine Iskandaryan
Guest Experience Manager
Sofitel Dubai Downtown
Comment: 15 Mar 2025
Great hotel, great location, a few issues
The positives:
* Spotless hotel, in great condition
* Large spotless room that had a view (floor to ceiling) on the Burj Khalifa
* Large bathroom with separate shower, toilets, bathtub
* Plenty of drinking filtered water provided in the room each day (4 bottles)
* Large swimming pool on top of adjacent car park (on 5th floor), with a view of downtown. Plenty of loungers and shadow. Half of the pool is heated
* Hotel location: 2 min walk to the metro station (red line, that go to many places like the Marina, Museum of the Future or Airport)
* 2 min walk to a covered air conditioned walkway that goes all the way to Dubai mall (15 min walk). Can also walk to the Dubai Mall/Burj Khalifa at street level in 15 min
* The hotel steakhouse was very good and reasonably priced
* Very polite and friendly staff
* Short distance to the airport (20 min by taxi, maybe 40 min by metro)
The negatives:
* Swimming pool had limited hours because of Ramadan (closing at 5pm rather than 8pm). I would probably have booked elsewhere if I had known in advance, as it's nice to go for a swim after a long hot day of sightseeing
* The breakfast room looks tired, dated furniture (quite different from the rest of the hotel), quite cramped/busy. Breakfast selection is quite good. Not sure why they fail to have enough cups for coffee/tea each day and have to use paper cups instead. Seats are too deep/not comfortable to have food
* No dressing code enforced during breakfast. I saw some men wearing swimwear and sandals/t-shirts
* Fairly low water pressure in the shower. Bathtub takes 15 min to fill
* Room doesn't have much storage available. Most of my items stayed in the suitcase
* Bed is not as soft as the standard Sofitel ones
Exceptional location
Sheikh Zayed Rd - Downtown, Dubai, United Arab Emirates|0.61 km from Burj Khalifa
10 things to dowithin 1.09 km
Transportationwithin 6.74 km
Airportwithin 34.15 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
3 years old and under
Children can use extra beds for free.
Children can use extra beds for an additional charge of AED 251.0.
Pets are not allowed.
Breakfast available.
Breakfast price
HK$308 (≈AED 145.0)/person
Breakfast options
Western breakfast, Chinese breakfast, Continental breakfast.
Breakfast menu
Buffet.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Sofitel Dubai Downtown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that extra bed is available at an added fee of AED 240 per person. Please note that guests must present the credit card used to make this reservation upon check-in at the hotel. In case the card presented is not the same card used when booking, the total amount will be charged at check-in and a refund will subsequently be issued on the initial card.
When staying at the hotel, a local Tourism Dirham is charged per room per night. The amount charged may vary depending on different situations (stay period and room type etc.) . Please contact the hotel front desk for more information.
Cash