Chessington Hotel, London Hotels

Name: Chessington Hotel
Address: Leatherhead Road, London, England, KT9 2NE, United Kingdom

HK$2,072

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All taxes and fees included

Family room

Family room

Family room

Suite

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Fast facts

Check in from	15:00
Check out by	10:00
Breakfast	Breakfast available.
Pets	Pets are not allowed.
Children	Children are welcome at this hotel.

Amenities

Wi-Fi

Parking

Air conditioning

Pool

Fitness centre

Front desk 24 hour

Accessibility

Accessible parking

Lift

Wheelchair access

Assistive listening devices available

Braille or tactile signage

Disabled facilities

Business facilities

Business centre

Meeting facilities

Food and drink

Bar

Café

Restaurant

Banqueting service

For the family

Children's facilities

Children's pool

Healthcare

First aid room

Hotel and outdoor facilities

Laundry

Smoking areas

Non-smoking

Garden

In the rooms

Air conditioning

Shower

Desk

Hairdryer

Heating

Leisure and entertainment

Games room

Sauna

Nightclub

Media and technology

Entertainment rooms

Fax

Photocopier

Television

Services

Security

Express check-in

Express check-out

Luggage storage

Multilingual staff

Safe deposit box

Cash machine

Concierge

ATM

Front desk 24 hour

Room service

Sport and fitness

Pool

Fitness centre

Indoor pool

Golf course

Transport and parking

Parking

Electric vehicle (EV) charging station

WiFi and internet

Internet access

Wi-Fi

WiFi in common areas

More about Chessington Hotel

Chessington Hotel

This modern hotel with a stylish safari theme is located at the Chessington World of Adventures Resort. There is free parking and free WiFi in public areas. Chessington Hotel offers rooms with air conditioning, a desk and power shower.

Ratings and reviews

Cleanliness4.5

Location4.5

Service4.0

Rooms4.5

Value4.0

Sleep quality4.0

Traveller reviews

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Mentioned by travellers

Comment: 12 Mar 2025

Stayed in: Feb 2025

Returned after a stay last year as the kids had been begging to go back.
On check in we had some minor request to see if we could be placed in a room close to where family was. This was possible but were told it would take 2 hours to address as the manager would have to do it and she was busy. Others were told similar wait times.
The same case in the restaurant where simple questions were deferred to supervisors to answer.
Some things in the hotel that the kids were looking forward to were broken - and on asking they had been out of service for sometime.
Kids were also super disappointed that the evening “Disco” was a Cocomelon baby dancing around in a characterless conference room.
Seemed generally that the hotel management were not on top of operations.

Comment: 5 Mar 2025

Stayed in: Mar 2025

Arrived to find that the restaurant and swimming pool were fully booked. Paid for a room with a view of the reserve no animals were out during our stay. The bit of the zoo we could see was hard to see the animals as the window was so dirty.

Comment: 3 Mar 2025

Stayed in: Mar 2025

Dreadful! No hot water in tap or shower. Hotel knew about it when I checked in and said nothing. Came to have a shower the next morning - no hot water

Comment: 2 Mar 2025

Stayed in: Feb 2025

On arrival the staff had no idea what they were doing. We booked 3 rooms at hotels.com and did book now pay later. They wanted to charge the 3 rooms (all the same) different rates and we had 8 or 9 different transactions coming in and out of the bank account. They then dissapeared and we had to go back to pay for one room. They also told us no information about the hotel or where anything was. The 3 rooms werent all on the same floor and all had different sized rooms although booking 3 of the same. The pool showers were ice cold so we had to walk through the hotel in our costumes to shower in the room which was luke warm. The bars didnt know how to pour a pint of beer and the service was painfully slow.

Comment: 26 Feb 2025

Stayed in: Feb 2025

Everything was good except the inch gap under the door to an adjoining room. Got woken up at 11:30 by music and someone talking on their phone for an hour. Because of the size of the gap under the door. It was like they were in my room. I could tell you the whole conversation (he had been to watch Watford play and likes to bring a pillow with him so it’s like being at home). They need doors that fit the gap. What was a good stay finished with the worst nights sleep.

Excellent location

4.5

Leatherhead Road, Royal Borough of Kingston upon Thames, London, KT9 2NE, United Kingdom|21.85 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

10:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

2 years old and under

Children can use extra beds for free.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast menu

Buffet.

Breakfast price

Please contact hotel for price information.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note, tickets for the park are not included and need to be bought separately. The property has family rooms available with separate children’s sleeping area. These areas include a flat-screen TV showing popular kids’ channels. Groups of 5 rooms and more need to contact the hotel direct. Different terms apply and full prepayment is required 30 days prior to arrival after which we do not accept any cancellations.

Accepted payment methods

The hotel accepts the following payment methods: