Homewood Suites by Hilton Cleveland-Beachwood

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Fast facts
Check in from | 15:00 |
---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
More about Homewood Suites by Hilton Cleveland-Beachwood

Homewood Suites by Hilton Cleveland-Beachwood
Located within 13 km of Cleveland Orchestra and 14 km of Cleveland Botanical Garden, Homewood Suites by Hilton Cleveland-Beachwood provides rooms in Beachwood. Featuring free shuttle service, this property also provides guests with a barbecue.
Ratings and reviews
Traveller reviews
Comment: 24 Feb 2025
Great hotel in Beachwood
Comment: 26 Jan 2025
Just no.
Comment: 12 Jan 2025
Stayed in: Jan 2025
Comment: 5 Jan 2025
Stayed in: Dec 2024
Very meh, nice people but a lot of minuses.
I arrived tired from a long day or travel and wanted to take advantage of the convenient electronic key Hiltons provide to go right to my room. Instead I got a message that says "please stop by the front desk, we need to confirm a few details about your stay" which is actully an outright lie - its because this location chooses to collect a incidentals deposit that makes Hilton's massive global investment in digital keys worthless (at least have some integrity to tell guests the real reason).
The hotel has a nice pool and hot tub, but a lot of families stay there and it was often overrun with uncontrolled kids. Also on a few mornings the door was locked or there were no towels.
The hotel provides a free breakfast but the food is pretty average, if you stay at enough hotels you can tell when they are going cheap. Also the buffet was poorly maintained - it is open until 9:30, but on several days it was picked over and out of everything shortly after 9:00. If you say you are open until 9:30, someone who shows up at 9:15 should get the same experience as someone who shows up at 8:00.
But for me the most annoying thing with this hotel is that there is only one elevator near the main entrance, and most mornings it was as much as a 5 minute wait to get the elevator, especially when guests are leaving breakfast and all the housekeepers are moving their carts around. There is one other elevator all the way at the end of the hotel, but its not much good to people near the main part. And unfortunately, the main elevator broke when i was there and was out of order for several days - that is inexcusable property management given the shortage of elevators, the hotel should have had it fixed the same day.
There is nothing huge wrong with this hotel, but there are a lot of hotels just a few minutes away at comparable prices where you don't need to put up with this elevator nonsense every morning. This issue is well-known to the staff, as many of them told people to walk the length of the hotel to get the other lift when a lot were waiting. I don't know what the answer is as I can't imagine the hotel would invest in another elevator, maybe make it a policy that housekeepers can only use the far elevator so the more convenient one is available for guests? I think there are better places ot stay in Beachwood and would not come back.
Comment: 22 Dec 2024
Stayed in: Dec 2024
Excellent location
25725 Central Pkwy, Beachwood, 44122, United States|2.03 km from Beachwood Kehilla
10 things to dowithin 1.17 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
Pets allowed with extra charge.
Breakfast available.
Breakfast options
Western breakfast, Continental breakfast.
Breakfast price
Please contact hotel for price information.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests must be 21 years of age to check in at this hotel. Property offers Evening Reception on Wednesdays only.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-