Quality Inn & Suites, Hagerstown Hotels

Name: Quality Inn & Suites
Address: 920 Dual Hwy, Hagerstown, Maryland, 21740, United States

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Fast facts

Check in from	15:00
Check out by	11:00
Breakfast	Breakfast available.
Pets	Pets allowed with extra charge.
Children	Children are welcome at this hotel.

Amenities

Wi-Fi

Parking

Air conditioning

Fitness centre

Front desk 24 hour

Restaurant

Accessibility

Phone accessibility available

Wheelchair access

Braille or tactile signage

Disabled facilities

Business facilities

Business centre

Food and drink

Bar

Restaurant

Hotel and outdoor facilities

Non-smoking

Laundry

In the rooms

Desk

Shower

Hairdryer

Air conditioning

Services

Room service

Front desk 24 hour

Safe deposit box

Luggage storage

Wake up call

Multilingual staff

Sport and fitness

Fitness centre

Golf course

Transport and parking

Parking

WiFi and internet

Internet access

Wi-Fi

WiFi in common areas

More about Quality Inn & Suites

Quality Inn & Suites

This Comfort Inn & Suites hotel is near the Hagerstown Arts and Entertainment District, home to the Maryland Theatre with year-round performances and events, some featuring the Maryland Symphony Orchestra.

Ratings and reviews

Cleanliness

4.5

Location

4.0

Service

4.0

Rooms

4.0

Value

4.0

Sleep quality

4.5

Traveller reviews

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Mentioned by travellers

Comment: 5 Dec 2024

Stayed in: Dec 2024

beds was super comfy and was overall pretty clean. actually had enough towels in room when checked in

Comment: 19 Feb 2025

Stayed in: Feb 2025

No idea howb this property even got a single star. Connected to an econolodge. Parking lot super scary and full of trash. Vagrants outside hotel on the back side. Guy was friendly enough but property was stagnant, dirty and unkept. Our room was cold and the lock was busted off the door. We walked in and right back out. Terrible and very very scary. I wpyldnt have stayed even by myself, let alone traveling with two children.

Comment: 19 Feb 2025

Stayed in: Feb 2025

This particular hotel was also used to house homeless people. It smelled like marijuana in the hallways. There were noises in the hallway that woke me up around 1am. The receptionist was testy at best. He had to be reminded to put the room number on the keycard. The “buffet “ breakfast room was filled with “unfortunate homeless” cussing, coughing and sitting against the counters complaining that there was no eggs and sausage and the like for breakfast. The OJ was watered down at best and room temperature. There wer 2 waffle makers there but no waffle mix. I felt very uncomfortable and repulsed. I left and ate breakfast elsewhere.

Comment: 9 Feb 2025

Stayed in: Feb 2025

Room was really clean. Bed was comfortable. Friendly front desk clerk.
The smell of the hallways was undesirable. Room smell was okay. Back side entrance could be a little cleaner.

Comment: 26 Jan 2025

Stayed in: Jan 2025

Facilities are tired and slightly less clean than I would have liked. But you get what you pay for. There were holes in curtains, shower had hair, a random sock on the floor and schmutz on the phone. My house on its worst day isn’t much cleaner so we didn’t make a fuss. Just glad for a place to sleep after a long day.

Very good location

4.0

920 Dual Hwy, Hagerstown, 21740, United States|2.57 km from Emmanuel United Methodist Church

10 things to dowithin 1.54 km

2.57 km

1.42 km

1.63 km

Airportwithin 8.50 km

8.50 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast menu

Buffet.

Breakfast price

Please contact hotel for price information.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. You must show a valid photo ID and credit card upon check-in.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods

The hotel accepts the following payment methods: