Sheraton Grand Rio Hotel & Resort
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
More about Sheraton Grand Rio Hotel & Resort
Sheraton Grand Rio Hotel & Resort
This exclusive and recently renovated 5-star oceanfront resort sits on trendy Leblon Beach, in Rio’s South Zone.
Ratings and reviews
Traveller reviews
Comment: 15 Feb 2025
Another great stay at Sheraton Rio
Comment: 11 Feb 2025
Good hotel but so so service
The hotel is big and nice.
The pools is really pleasant and it has a private beach accessible from the pool.
The breakfast is good with a lot of choices.
The only down is that on Friday night, there was a leak in the bathroom that short circuit the room electricity. I had water everywhere in the bathroom (see pictures)
I went to the reception to receive a new room and they claimed that all the rooms in this category are full and that I have to wait for Saturday afternoon (that someone is living).
I was expecting at this price that they will take responsibility and if no room is available, to simply upgrade me, what they didn't.
So if, you have no problem, the hotel is great.
If there is a problem, they really don't know how to handle and are totally not customer oriented.
Comment: 18 Jan 2025
Stayed in: Jan 2025
10/10 Recommend - Great Staff & Service
At check-in, we were greeted by staff and informed that our room was not ready yet however, we were given Welcome Drinks to help pass the time in the Lobby Bar. The staff was more than happy to handle our luggage until our room was ready. After a quick bite to eat and a drink we received the notification that our room was all set to go.
When we entered the room, we were thrilled to see that it was a two-story duplex which was larger than we could have imagined. While the room was a little outdated, it did the job and was more than we expected. The biggest perk of the duplex was the double balcony’s that overlooked the ocean.
The hotel offered several restaurants, which were very affordable and the food was delicious. Our favorite was the Italian restaurant on the pool level of the hotel. With this being a birthday trip, we were delighted to receive surprises from the hotel throughout the stay, including champagne and cake in the room on our last night.
10/10 would recommend this stay to anyone and look forward to returning for a future stay.
Comment: 31 Dec 2024
Stayed in: Dec 2024
Hotel n.1
Comment: 15 Mar 2025
Worst Sheraton Resort ever!
The setting is absolutely gorgeous, we loved the Lobby Bar, and the concierges, staff, bellman, etc were exceedingly nice, so it is a real shame that the hotel is in such disrepair and needing extensive maintenance. We were part of a group so we had no say in room selection and we were randomly, I suppose, assigned to Room 902. When I requested an additional pillow it was delivered promptly. I did take multiple photos that I will share with Sheraton headquarters as well as the cruise line (Regent). We cannot wait to checkout tomorrow. Terrible end to a fabulous cruise. And like I said, what a shame for this pristine setting.
After this was written, we were informed by other guests that there is a “new” section of the hotel and an “old” section of the hotel. We were certainly in the old section.
Excellent location
Av. Niemeyer, 121, Vidigal, Rio De Janeiro, 22450-220, Brazil|2.97 km from Ipanema Beach
10 things to dowithin 2.08 km
Transportationwithin 10.04 km
Airportwithin 14.03 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
3 years old and under
Children can use extra beds for free.
Children can use extra beds for an additional charge of BRL 156.66.
Pets allowed with extra charge.
Breakfast available.
Breakfast price
HK$150 (≈BRL 110.1)/person
Breakfast menu
Buffet.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests need to meet the requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination. Please note that pets are allowed only in the Ocean Front Suite and for a surcharge. They must have up to 18 kg. Please contact property for further details. For Non-Refundable Policy Rates, the hotel requires a guarantee, either in the form of a credit card payment or money transfer. Please note for credit card payments, the hotel requires authorisation in the form of a photocopy of the front and back of the credit card. Guests must present the same credit card used at the time of the booking for guarantee or pre-payment reservations. In case a third party is responsible for the payment, they must contact the hotel prior to check-in to provide properly documentation. Bath tubs are provided upon availability. The single beds offered are auxiliary beds. According to Brazilian laws (Article 82 – Statute of Child and Adolescent Law No. 8069/90), for reservations with children between 0 and 18 years of age, parents or guardians must present at check-in, documentation of the child (passport or birth certificate). In case the child is accompanied by a guardian, it is mandatory to possess authorisation term of Juvenile Court for travel with others. This hotel provides free breakfast for children with 5 years and younger. Children 6 years and older (up to 12 years old) get a 50% breakfast discount. Please note that guests can choose between the use of 02 bicycles for one hour simultaneously or use of 01 bicycle for two hours. Please note that the resort fee includes: - Wireless enhanced high speed internet access in the rooms and in public areas; - 2 welcome drinks per stay; - Access to the Shine Spa lounge and relaxing room, including dry sauna or steam room, with toiletries and locker; - 1 hour tennis courts daily with 2 rackets and balls; - 20% off on Shine Spa and Beauty Salon services; - 10% discount on lunch buffet; - Parking.
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