海洋之星酒店
依照價格或偏好，尋找位於柯洛且在你旅行期間可供預訂的最佳飯店
一站式比較上百個網站的海洋之星酒店優惠
留意可以免費取消或廣受好評的超值好康
比較房型與價格
我們會為你比對上百個網站，找出最超值的價格
飯店快訊
最早入住時間： | 15:00 |
|---|---|
最晚退房時間： | 12:00 |
設施與服務
Wi-Fi
停車
空調
機場巴士
24 小時接待中心
餐廳
更多海洋之星酒店相關資訊
海洋之星酒店
Ocean Star Hotel 位於科羅，提供附共用休息室、露台和餐廳的 4 星級住宿。住宿有 24 小時櫃檯服務、機場接送服務、客房服務，設有 WiFi（免費）。 Ocean Star Hotel 的每間客房都有空調、座位區、衛星頻道平面電視、保險箱，私人衛浴附淋浴設施、免費盥洗用品和吹風機。所有客房皆有寢具和毛巾。 這間住宿的住客可以享用自助式或亞洲風味早餐。 帛琉國際機場距離住宿 9 公里。
評分與評價
清潔度4.5
地點4.3
服務4.3
客房5.0
CP 值4.0
睡眠品質5.0
旅客評價
篩選方式
排序方式
旅客提及的特色
留言日期：2019年8月24日
入住日期：2019年8月
這是一個很棒的住宿體驗。
大廳服務人員服務親切、熱心。
在地圖上講解附近商家、美食非常的清晰，讓我們了解如何到達各個地方，耐心、細心的讓我們了解帛琉市區的熱門店家。
房間寬敞、乾淨、舒適，如果還有機會會再來光顧。
大廳服務人員服務親切、熱心。
在地圖上講解附近商家、美食非常的清晰，讓我們了解如何到達各個地方，耐心、細心的讓我們了解帛琉市區的熱門店家。
房間寬敞、乾淨、舒適，如果還有機會會再來光顧。
其他
JP
留言日期：2019年8月15日
入住日期：2019年8月
漂亮的房間，缺乏一個體面的早餐
我們在三樓的房間寬敞，乾淨，舒適。我只是希望早餐更好。很多人都提到酒店似乎迎合了中國人，雖然有很多中國客人，但我認為早餐不適合任何人。我每天早上都吃甜瓜和西瓜（只），因為所有的熟食（冷飲）都很平淡。
飯店回應
留言日期：8月19日
Dear Valued Guest,
Thank you for staying with us for a couple days.
We are truely greatful that you had satisfied with our spacious room as well as our cleanliness. Unfortunately, we are sorry to disappoint you with our daily buffet breakfast. However, we will try our best to improve it as we consider that this case need to improve immediately. Once again, thank you for choosing and taking time to write your review.
Looking forward to seeing you again in the near future.
Sincerely yours,
Thank you for staying with us for a couple days.
We are truely greatful that you had satisfied with our spacious room as well as our cleanliness. Unfortunately, we are sorry to disappoint you with our daily buffet breakfast. However, we will try our best to improve it as we consider that this case need to improve immediately. Once again, thank you for choosing and taking time to write your review.
Looking forward to seeing you again in the near future.
Sincerely yours,
其他
留言日期：2019年8月13日
入住日期：2019年8月
在一流的賓館和失敗的酒店之間
真的不知道該怎麼做的地方，經過兩個晚上的極端感情之間的撕裂。
精湛：寬敞的客房（豪華），陽台，海景和日落。良好的交流和衛生間;只有一些小問題，比如浴室地板上的一些水溢出，以及沒有提供咖啡和茶的咖啡/茶杯和鍋爐。輕鬆3-4級星級。
體面：位置，距離主街約500米，因此有足夠的商店和餐廳
失敗：早餐。甚至不值一星級。熱菜都是冷的，只有麵包和果醬，非常有限的水果和果汁。也失敗了：接待服務。受到中國助理經理的歡迎，大聲朗讀房間合同中的所有小字印刷條件並推動其簽署閱讀並不是如何歡迎帕勞方式的客人。他們往返機場的出租車服務（每人10美元）是不錯的，比試圖從機場的黑手黨控制站出租車更好。最後WiFi也未通過測試;連接可能需要15到30分鐘的試用和錯誤，並且一旦連接的信號可能或可能不足以進行VoIP呼叫。
也失敗了，但不清楚它的責任是什麼：按照今天，Bookingcom仍然在他們的應用程序上有一個游泳池和健身房廣告。這是虛假的廣告。
精湛：寬敞的客房（豪華），陽台，海景和日落。良好的交流和衛生間;只有一些小問題，比如浴室地板上的一些水溢出，以及沒有提供咖啡和茶的咖啡/茶杯和鍋爐。輕鬆3-4級星級。
體面：位置，距離主街約500米，因此有足夠的商店和餐廳
失敗：早餐。甚至不值一星級。熱菜都是冷的，只有麵包和果醬，非常有限的水果和果汁。也失敗了：接待服務。受到中國助理經理的歡迎，大聲朗讀房間合同中的所有小字印刷條件並推動其簽署閱讀並不是如何歡迎帕勞方式的客人。他們往返機場的出租車服務（每人10美元）是不錯的，比試圖從機場的黑手黨控制站出租車更好。最後WiFi也未通過測試;連接可能需要15到30分鐘的試用和錯誤，並且一旦連接的信號可能或可能不足以進行VoIP呼叫。
也失敗了，但不清楚它的責任是什麼：按照今天，Bookingcom仍然在他們的應用程序上有一個游泳池和健身房廣告。這是虛假的廣告。
飯店回應
留言日期：8月17日
Dear Mr. Erik,
Thank you for sharing your feedback. We are extremely sorry for any inconveniences or discomfort that you experienced during your stay here with us.
and I am sorry that it has taken me so long to reply to your request. You have raised many issues and I have considered each of these points with much thought. We endeavour to do our utmost to make our guests as comfortable and happy as possible. It is only through your feedback that we can identify ways to improve our hotel, rooms and the service that we provide.
For your first comment, some water spills on bathroom floor, that is because of our waterway deodorant device and it is very easy to fix it if you let us know at the first time you saw it.
Second, for no any coffee and tea supplied in the room, it is unusual supply in here regarding to green earth policy but we do have many different choices of the tea bags and fresh coffee in the restaurant for the breakfast, we will seriously consider your needs and improve it.
Third, for the breakfast not even worth one star, we are really sad and sorry for letting you feel so bad. As in a small island country as Palau, everything is relied on import. The level of price is much higher than many big cities such as Taipei, Taiwan and also our guests are from around the world but mostly from Asia and US. It’s not easy to satisfy vary flavors. As our efforts, every morning we provide at least four hot and delicious dishes and several salads and fruits, hot porridge, two different breads, hot coffee, hot tea, ice tea, water, etc. It is not common to get so many choices in a three-star level hotel can do in Palau since the level of price is so high and our room rate is so fair.
It’s also very difficult to keep everything in hot two hours (7:00am~9:00am) since our restaurant is in an open area with beautiful ocean view. We have tried our best to keep it warm longer and yet it is obviously not enough as your feedback. We will keep trying to improve it.
Fourth, for the receptionist greeting way, we are sorry for your bad impression at first. It is a policy to help guests to understand the basic concepts of the room equipment and requirement, such as 220W for the power and no smoking in room, etc. It is an intention for bringing up the attentions for helping guests to beacquainted with and enjoy our facilities in our hotel. We will try to do another way if we got the other same opinions.
Five, the receptionist who was welcoming you during your arrival is a passional lady and always gets good compliments from guests because of her energy and passion. Maybe her voice was too excited and too loud to you. Thanks for your comment and we will ask her to low down the volume and read it slowly and accurately for the guests next time.
Six, Wi-Fi fails the test. We know Wi-Fi is very important thing for our valued guests to enjoy the internet in their room. We do our best to improve the service, therefore, we spent a lot money to raise up the speed and cover all room areas not only just in lobby or restaurant from March. Signal disconnected should be an odd situation, we can ask our Wi-Fi supplier to take care of it immediately. It should not be the issue to waste your time to deal with it if you just simply dial “0” to let us know.
Seven, about the property on booking app having a pool and gym. I believe it is a misunderstanding. It is a description on our facilities, “Pool and SPA”, we just put “sun umbrella”. It means in this option; sun umbrella is only one we have. However, it’s our fault to get let you misunderstand it. We have already taken it out immediately.
Overall, guests’ satisfactions with us are always our priority goal. For improving our service, we set up a complain sheet to tract and improve our failed services. You could be more comfortable and rejoiceful to stay with us if we could haveyour complaints at once.
In conclusion, I must say that we, the staff and management, enjoyed your staying with us. It was a pleasure to serve you. We treasure your inputs to us and we will do our best to improve the services and communications with all our valued guests like you.
We are looking forward to seeing you again next time.
Sincerely yours,
Ocean Star Hotel Management Team
Thank you for sharing your feedback. We are extremely sorry for any inconveniences or discomfort that you experienced during your stay here with us.
and I am sorry that it has taken me so long to reply to your request. You have raised many issues and I have considered each of these points with much thought. We endeavour to do our utmost to make our guests as comfortable and happy as possible. It is only through your feedback that we can identify ways to improve our hotel, rooms and the service that we provide.
For your first comment, some water spills on bathroom floor, that is because of our waterway deodorant device and it is very easy to fix it if you let us know at the first time you saw it.
Second, for no any coffee and tea supplied in the room, it is unusual supply in here regarding to green earth policy but we do have many different choices of the tea bags and fresh coffee in the restaurant for the breakfast, we will seriously consider your needs and improve it.
Third, for the breakfast not even worth one star, we are really sad and sorry for letting you feel so bad. As in a small island country as Palau, everything is relied on import. The level of price is much higher than many big cities such as Taipei, Taiwan and also our guests are from around the world but mostly from Asia and US. It’s not easy to satisfy vary flavors. As our efforts, every morning we provide at least four hot and delicious dishes and several salads and fruits, hot porridge, two different breads, hot coffee, hot tea, ice tea, water, etc. It is not common to get so many choices in a three-star level hotel can do in Palau since the level of price is so high and our room rate is so fair.
It’s also very difficult to keep everything in hot two hours (7:00am~9:00am) since our restaurant is in an open area with beautiful ocean view. We have tried our best to keep it warm longer and yet it is obviously not enough as your feedback. We will keep trying to improve it.
Fourth, for the receptionist greeting way, we are sorry for your bad impression at first. It is a policy to help guests to understand the basic concepts of the room equipment and requirement, such as 220W for the power and no smoking in room, etc. It is an intention for bringing up the attentions for helping guests to beacquainted with and enjoy our facilities in our hotel. We will try to do another way if we got the other same opinions.
Five, the receptionist who was welcoming you during your arrival is a passional lady and always gets good compliments from guests because of her energy and passion. Maybe her voice was too excited and too loud to you. Thanks for your comment and we will ask her to low down the volume and read it slowly and accurately for the guests next time.
Six, Wi-Fi fails the test. We know Wi-Fi is very important thing for our valued guests to enjoy the internet in their room. We do our best to improve the service, therefore, we spent a lot money to raise up the speed and cover all room areas not only just in lobby or restaurant from March. Signal disconnected should be an odd situation, we can ask our Wi-Fi supplier to take care of it immediately. It should not be the issue to waste your time to deal with it if you just simply dial “0” to let us know.
Seven, about the property on booking app having a pool and gym. I believe it is a misunderstanding. It is a description on our facilities, “Pool and SPA”, we just put “sun umbrella”. It means in this option; sun umbrella is only one we have. However, it’s our fault to get let you misunderstand it. We have already taken it out immediately.
Overall, guests’ satisfactions with us are always our priority goal. For improving our service, we set up a complain sheet to tract and improve our failed services. You could be more comfortable and rejoiceful to stay with us if we could haveyour complaints at once.
In conclusion, I must say that we, the staff and management, enjoyed your staying with us. It was a pleasure to serve you. We treasure your inputs to us and we will do our best to improve the services and communications with all our valued guests like you.
We are looking forward to seeing you again next time.
Sincerely yours,
Ocean Star Hotel Management Team
留言日期：2019年2月17日
入住日期：2019年2月
「Wi-fi無料」のプランなのに、使えるのはロビーのみ。しかも、パスワードは有料と言い始める始末。予約時のプリントアウト（ただし日本語）を示し、押し問答の末最終的に無料でパスワードは渡されたが、余計なやりとりでうんざりした。
部屋の窓が開け放しだった。カーテンがかかっていたため気付かず、そのまま眠ってしまったが翌朝早朝からレストランの準備などの大音響で起こされ、非常に不愉快。
シャワーとトイレが一体型なのは構わないが、シャワーを浴びた後、床は長時間水浸しになり、トイレを使用する際にズボンがぬれないようにしないといけない。
朝食は微妙。朝から中華系の揚げ物などで、食欲をかきたてられるものではない。
ベランダのブランコ型ソファーは快適。
１泊１５０ＵＳＤは割高。１００ドル未満くらいのサービスと仕様かな、と感じた。
部屋の窓が開け放しだった。カーテンがかかっていたため気付かず、そのまま眠ってしまったが翌朝早朝からレストランの準備などの大音響で起こされ、非常に不愉快。
シャワーとトイレが一体型なのは構わないが、シャワーを浴びた後、床は長時間水浸しになり、トイレを使用する際にズボンがぬれないようにしないといけない。
朝食は微妙。朝から中華系の揚げ物などで、食欲をかきたてられるものではない。
ベランダのブランコ型ソファーは快適。
１泊１５０ＵＳＤは割高。１００ドル未満くらいのサービスと仕様かな、と感じた。
留言日期：2019年6月30日
入住日期：2019年6月
附近購物便利，鄰近碼頭可游泳，櫃台服務佳，出外玩水有免費浴巾可供使用，提供租車代叫服務，整體環境不錯！
地點良好
96940 帛琉柯洛Talambulang Building Meketii|距離帕勞國際珊瑚礁中心 1.83 公里
10 件好玩新鮮事1.47 公里內
1.83 公里
2.07 公里
1.33 公里
機場8.27 公里內
8.27 公里
入住與退房
最早入住時間：
15:00
最晚退房時間：
12:00
實用資訊
請聯絡飯店，詢問有關新增額外床位的問題。
請聯絡飯店，詢問有關新增嬰兒床的問題。
請提前告知海洋之星酒店您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。