Ambassador Luzern

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Fast facts

Check in from
15:00
Check out by
11:00
Breakfast
Breakfast available.
Pets
Pets are allowed.
Children
Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Pets allowed
Lift
Café
First aid room

More about Ambassador Luzern

Ambassador Luzern

Ambassador Luzern provides flawless service and all the necessary facilities for visitors. Maintain seamless communication using the complimentary Wi-Fi at hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. At Ambassador Luzern, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with linen service, ensuring a more pleasant stay for you. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms at the hotel, mini bar is available for those moments when it seems necessary. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and towels, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Ambassador Luzern.

Ratings and reviews

Cleanliness4.5
Location4.5
Service4.0
Rooms4.0
Value4.0
Sleep quality4.0

Traveller reviews

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Mentioned by travellers
Family traveller

Comment: 25 Jul 2024

Stayed in: Jul 2024

Lucerne trip between girls

Great location
Easy to find
Secure bins to put the suitcases in the time to have the room
Close to the pedestrian area
200 meters from the famous Leo
Large room
Wifi available
Parking nearby
Delicious breakfast with cup of chamagne
Fan a little weak in the room
Very nice stay
Couple
FR

FR

Comment: 15 Jul 2024

Stayed in: Jul 2024

Disappointing experience, pity

Very disappointed by this concept, the Pension depends on another Pension, 2 houses next door, there is no reception on site, all arrival/Check-out is on computer, otherwise you have to go to the other address. Even if the check-in "can" be done in self-check in, it is not clearly
specified that on the spot, "it can only be done like this"! It is therefore up to the customer to move to another reception! Moreover, noise in the corridors in the evening, but no one from the reception to notice, because no staff, so no one to end it!
For breakfast, same problem, you have to go out to eat at the Peace Pension, next door. Unfortunately for us, on those days it rained, so umbrella to go to the other building. It's not my idea of a lunch room...
At our entrance, no warm welcome, or even personalized at this reception, just a question to ask our room number...
Finally, by taking a studio rental and breakfast at the café next door, on a famous rental platform for 1 or 2 nights, we would have had the same service, certainly for less.... I regret this conception of the Pension, without human interaction, while the Pension Ambassador where we were , has suitable premises for breakfast. This precision of having to go out on the street to have breakfast is not mentioned in the Reservation Description...
This experience really disappoints me about the quality of the Swiss hotel welcome.
Solo traveller

Comment: 25 Apr 2024

Stayed in: Apr 2024

Really great hotel, shame about the room temperature.

Great central hotel. Asked for a quiet room when booking and got 306 which was great. Breakfast at De La Paix hotel next door was great and the food at De La Paix hotel restaurant (Restaurant Lapin) was excellent! Best ravioli I've ever tasted! The only problem and reason for 4 stars not 5 was the room temperature. I was in Luzern in April when it was 5-8 degrees outside yet the room was more like 25 degrees! Thankfully I had a large fan in the room which helped but I had to open the window during the night which isn't ideal. I would not stay here in the warm summer months due to this.
Solo traveller

Comment: 23 Aug 2023

Stayed in: Aug 2023

Impossible to sleep in heat

Noisy room (window open because of the heat), without air conditioning (the fan dates from the 50s and makes an impressive noise that literally prevents you from sleeping). No personalized welcome unless you go to the reception of the adjacent hotel.

Hotel response

Comment: 26 March

Guten tag aus Luzern,
Herzlichen dank für ihre bewertung und ihren kommentar über unser hotel. Ja im sommer kann es in der stadt luzern auch etwas wärmer werden. Wir haben in jedem Hotelzimmer einen ventilator um ihnen etwas frische luft ins zimmer zu geben. Unserid ist auch dass wir nicht zusätzliche energie und rohstoffe verschwenden sollten setzen in diesem falle auf grüne Klimaanlage. Unsere hotel ist ideal platziert und wir hoffen sie vielleicht schon bald wieder bei uns begrüssen und verwöhnen zu dürfen.
Family traveller

Comment: 17 Aug 2023

Stayed in: Jul 2023

Decent Hotel- could be better

The room was clean and spacious and beds were decent. Breakfast is at Hotel de la Paix and has an excellent spread. Good choices available for vegetarians too.
Location is great- walking distance to the station, lion monument and the Chapel bridge.
Now coming to the not so great parts:
1) At the time of booking, I did not notice that the room has no air conditioning. Please check that before you book. Travelers from the US assume air conditioning is available everywhere. The room temperature was okay after left the window open (but that exposes you to the noise from the street below)
2) The bathroom exhaust did not work well. Not acceptable in my opinion.
3) The Hotel does not have anyone at the reception. The reception is at Hotel de la Paix which very close (apparantly the two hotels have a commmon management). This is a slight inconvenience

Hotel response

Comment: 26 March

Herzlichen dank für ihre ausführliche bewertung und kommentar über unserer hotel.
Aus self checken hotel ist es selbstverständlich dass sie beim einschecken keine mitarbeiter sehen. Es kann gut möglich sein dass sie die mitarbeiter bei der reinigung und selbstverständlich beim frühstück dann treffen ich hoffe dass dies so passiert ist denn sie werden sie alle mit einem lächeln begrüssen.
Ja wir haben keine klimaanlage, Wir haben uns dazu entschlossen in jedes zimmer einen ventilator zu platzieren um während den heißen sommertagen etwas mehr komfort für unsere gäste zu bieten. Natürlich hört man den strassenlärm bei geöffnetem fenste Dies hatte es so an sich wenn man ein hotel in herzender statt bucht. Dafür sind sie in nur wenigen oder kurzen schritten gleich im zentrum und im ort des geschehens von Luzern. Wer wird uns sehr freuen sie bei einer anderen klebenheit wieder bei uns willkommen zu heißen und wir wünschen ihnen jetzt schon eine gute anreise.

Excellent location

4.5

Zürichstrasse 3, Lucerne, 6004, Switzerland|0.45 km from Old Town

10 things to dowithin 2.58 km

0.45 km
0.73 km
0.54 km

Transportationwithin 2.66 km

2.66 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets are allowed.

Breakfast

Breakfast available.

Breakfast price

HK$133 (≈CHF 15.0)/person

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logocard logocard logo

EC-Card

Ambassador Luzern: FAQs

We don’t have any information about restaurants at Ambassador Luzern, please check with them when booking.
At Ambassador Luzern you can check in from 15:00, and you'll need to check out before 11:00.
Yes, there is parking available at Ambassador Luzern.
Ambassador Luzern is 0.8 km away from Lucerne city centre.
Ambassador Luzern is in Lucerne, Switzerland and is 0.8 km away from Lucerne city centre.